1.1 Yes Travel & Holidays Sdn Bhd (‘the Company’) takes its responsibilities under the privacy laws and regulations of Malaysia (“Privacy Laws”) seriously and is committed to respecting the privacy rights and concerns of all Users of the website (the “Site”) (we refer to the Site and the services we provide as described in our Site collectively as the “Services”). We recognize the importance of the personal data you have entrusted to us and believe that it is our responsibility to properly manage, protect and process your personal data.
1.2 This Privacy Policy (“Privacy Policy” or “Policy”) is designed to inform you how we collect, use, disclose and/or process the personal data you have provided to us and/or we possess about you, whether now or in the future. Please read this Privacy Policy carefully.
1.3 “Personal Data” or “personal data” means data, whether true or not, about an individual who can be identified from that data, or from that data and other information to which an organisation has or is likely to have access. Common examples of personal data could include name, identification number, photos, videos, contact information and banking information etc.
1.4 DO NOT USE OUR SERVICES OR ACCESS OUR WEBSITE IF YOU DO NOT CONSENT TO THE PROCESSING OF YOUR PERSONAL DATA AS DESCRIBED IN THIS PRIVACY POLICY. You acknowledge and agree that you accept the practices, requirements, and/or policies outlined in this Privacy Policy by using the Services, or by registering for an account with us, visiting our website, or accessing the Services. You further consent for us to collect, use, disclose and/or process your personal data as described herein. Any change to our Privacy Policy will be posted or amended on our website. We reserve the right to amend this Privacy Policy at any time without reference to you.
2.1 We will/may collect personal data:
(a) when you submit any form, including, but not limited to, application forms or other forms relating to any of our products and services, whether online or by way of a physical form;
(b) when you use our electronic services, or interact with us via our application or use services on our website. This includes, without limitation, through cookies which we may deploy when you interact with our application or website;
(c) when you interact with us, such as via telephone calls (which may be recorded), letters, fax, face-to-face meetings, social media platforms and emails;
(d) when you register and/or engage with our Services or Site;
(e) when you carry out transactions through our Services;
(f) when you enter into any agreement or provide other documentation or information in respect of your interactions with us, or when you use our products and services;
(g) when you provide us with feedback or complaints;
(h) when you register for a contest; or
(i) when you submit your personal data to us for any reason.
The above sets out some instances of when personal data about you may be collected and is not exhaustive.
2.2 Should you visit, use or interact with our mobile application or the Site, we may collect certain information automatically using a variety of technologies, which may be downloaded to your device and may set or modify settings on your device. the unique device identifier (UDID) or mobile equipment identifier (MEID) for your mobile device, the address of a referring web site (if any), and the pages you visit on our website and mobile applications and the times of visit. We may collect, use disclose and/or process this information only for the Purposes (defined below).